LB
Lihle B
1 reviews | Active since Jul 2020
15 Dec 2021, 13:51
*****
I had an account with Foschini and I was paying my monthly instalments, until my partner lost his job and I was unable to make payment and my account was handed over to the attorneys. And I make an arrangement with the attorneys to debit my account every month.. To my surprised when I ask for settlement quotation and the amount has not gone down from the time it was hands over and have been paying for over six months..
How come the amount has not gone down? I am willing to settle my account but the amount is not unreasonable..how come there’s also an interest added while I was making payments every month?
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Replies (1)Foschini's replyOfficial
11 Jan 2022, 14:09Dear Lihle,
Thank you for taking the time to bring this to our attention. We're so sorry for the frustration and inconvenience you've incurred due to this experience.
Please be assured that we have brought this to the urgent attention of our team who will get in touch with you directly to provide assistance.
Kind regards,
The Foschini Team
Thank you for taking the time to bring this to our attention. We're so sorry for the frustration and inconvenience you've incurred due to this experience.
Please be assured that we have brought this to the urgent attention of our team who will get in touch with you directly to provide assistance.
Kind regards,
The Foschini Team
Foschini's reply11 Jan 2022, 14:09
Official
Dear Lihle,
Thank you for taking the time to bring this to our attention. We're so sorry for the frustration and inconvenience you've incurred due to this experience.
Please be assured that we have brought this to the urgent attention of our team who will get in touch with you directly to provide assistance.
Kind regards,
The Foschini Team
Thank you for taking the time to bring this to our attention. We're so sorry for the frustration and inconvenience you've incurred due to this experience.
Please be assured that we have brought this to the urgent attention of our team who will get in touch with you directly to provide assistance.
Kind regards,
The Foschini Team
