LM
Lerato M
1 reviews | Active since Sept 2018
08 Oct 2018, 14:14
*****
Poor service from Foschini I am still waiting for your response regarding the ***** that occured on my account , yet your consultants keeps on calling me to pay . Now someone does ***** on my acc and you harass me to pay .Why cant you resolve this as I said I never agreed to any subscribtion of magazines but why is it taking you so long .Please Foschini I am giving you until tomorrow to sort your mess out other wise my lawyers will contact you.I will hold this as prove that I have been pleading for solution but nothing is happening.Please check my review on the 29 Sept 18
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Replies (2)
Foschini's replyOfficial
08 Oct 2018, 14:28Good day,
Your comments and complaints were passed on to the customer services department and they are investigating the matter. We hope to have the issue seen to as quickly as possible; they will contact you directly by phone or email. Your patience and understanding is appreciated.
TFG
Best regards,
Foschini's reply08 Oct 2018, 14:28
Official
Good day,
Your comments and complaints were passed on to the customer services department and they are investigating the matter. We hope to have the issue seen to as quickly as possible; they will contact you directly by phone or email. Your patience and understanding is appreciated.
TFG
Best regards,
LM
Lerato M's updateReviewer Update
08 Oct 2018, 18:36Its been 2 months and couple weeks since Im waiting for your respond just know you just lost a good paying customer as soon as this matter is resolved I guess I must just take my money else where.You really have to Treat Your Customers FAIRLY .It took a minute to conduct ***** but months to resolve TFG im not happy with your service at all.
LM
Lerato M's update08 Oct 2018, 18:36
Reviewer Update
Its been 2 months and couple weeks since Im waiting for your respond just know you just lost a good paying customer as soon as this matter is resolved I guess I must just take my money else where.You really have to Treat Your Customers FAIRLY .It took a minute to conduct ***** but months to resolve TFG im not happy with your service at all.