FOSHINI MAKES ME RELIVE MY MOTHERS DEATH EVERYDAY

My was an account holder, she passed away on 20 Jan 2021. One of the first thigs we did was go IN STORE at Gateway and hand them a copy of her death certificate and ID, enquired if there was a balance due, they advised following her death we do not need to pay anything. I have been plagued by call centre agents daily, asking me about the overdue account, as the staff at Foschini have not closed the account. Everyday, despite advising every call centre agent about her death, I am advised that there is no way of removing my number of their system .So thanks to Foschini - everyday I have to repeat to a stranger, My MOTHER DIED. you are the most ***********, inconsiderate company ever!