FOSHINI GROUP - HORRIBLE CUSTOMER EXPERIENCE

For the past few weeks, I have had the most horrible experience with Foshini (TFG) and its cell phone call center called MonitorSA. From Zero feedback unless I call, to empty promises of call backs to weeks of waiting and waiting after complying with all their requirements and paying the cell phone insurance for 5 years if not more, my first claim is met with such a experience I would definitely warn other customers that it is not worth taking out cell insurance with this company. After being a loyal customer of Foshini for years, they have officially lost me as a customer. BAD FOSHINI. YOUR SERVICE IS JUST BAD!!!!!