Foschini won't take own up to their mistake!!

So Foschini is running some promotion on new winter stock. Basically, the items are marked down for a few days and will go back to their initial prices in a few days. I went there to exchange an item that i had bought yesterday. On my way out i see this nice jacket that was marked down to R199.00 - price tag was intact and everything. I got to the cashier and the lady (Veronica) said that something seemed wrong with the pricing and that she had to go enquire. I waited over 5 min. She came back with the manager who told me that, I quote