1 reviews | Active since Aug 2018
Foschini they don't care about their customers
I have a problem with Foschini.
I bought a phone in Foschini fourways 02/2017 and i did an insurance for my phone, this year on 1st March the phone get the screen blank and I took it's to the shop same day. And I filled up claim forms they told me it's just going to take 14 days on working days but even now i didn't get my phone back. Almost 5 months now
Thanks
Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG