OC
Olivia C
1 reviews | Active since Apr 2021
27 Jan 2022, 19:22
Foschini the no customer service Store
After paying my account last year April last year and the full amount, I received a threating email from Fourie & associates in November as Foschini had handed me over. Nothing explained they informed me that I have to pay there bill as well. Totally disappointed in the manner Foschini handled my account . I became unemployed in June 2020 and informed them , as soon as i received funds in April I paid them only for them to hand me over to legal that wanted bill me additional for there fees. Very bad service and customer experience .
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Replies (2)
Foschini's replyOfficial
28 Jan 2022, 18:38Dear Olivia,
Thank you for taking the time to bring this to our attention.
We would like to take this opportunity to express our sincere apologies for the way in which this matter was managed, as well as the inconvenience incurred as a result. Please be assured that we have brought this to the urgent attention of our team who will get in touch with you directly to provide assistance.
Kind regards,
The Foschini Team
Thank you for taking the time to bring this to our attention.
We would like to take this opportunity to express our sincere apologies for the way in which this matter was managed, as well as the inconvenience incurred as a result. Please be assured that we have brought this to the urgent attention of our team who will get in touch with you directly to provide assistance.
Kind regards,
The Foschini Team
Foschini's reply28 Jan 2022, 18:38
Official
Dear Olivia,
Thank you for taking the time to bring this to our attention.
We would like to take this opportunity to express our sincere apologies for the way in which this matter was managed, as well as the inconvenience incurred as a result. Please be assured that we have brought this to the urgent attention of our team who will get in touch with you directly to provide assistance.
Kind regards,
The Foschini Team
Thank you for taking the time to bring this to our attention.
We would like to take this opportunity to express our sincere apologies for the way in which this matter was managed, as well as the inconvenience incurred as a result. Please be assured that we have brought this to the urgent attention of our team who will get in touch with you directly to provide assistance.
Kind regards,
The Foschini Team
OC
Olivia C's updateReviewer Update
07 Feb 2022, 12:22No joy received
OC
Olivia C's update07 Feb 2022, 12:22
Reviewer Update
No joy received