1 reviews | Active since Oct 2018
Foschini / Sportscene Online Purchase useless
This is absolutely the worst service ever experienced in my life from the Foschini Group!!!
I have placed an online order on 17 September 2018 already for a sneaker that was supposed to be released on the 20 September 2018, this date has come and gone and I was advised that the stock was not available and new stock will be released on the 5th October 2018. This date has now also come and gone and still my online order just reflects as PROCESSING. I get no feedback whatsoever from anyone, I as the customer need to constantly call in to find out why the status of the order is not proceeding and get the same response from the agents, I WILL GET BACK TO YOU !!!
What kind of a service are you people running, but let your account be in arrears for even 1 month then you people are quick to call and ask when is payment being made.
Good day Ashley,
Thank you for bringing this to our attention. Your query needs to be investigated by our Ecommerce department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
TFG
Good day Ashley,
Thank you for bringing this to our attention. Your query needs to be investigated by our Ecommerce department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
TFG