1 reviews | Active since Sept 2016
FOSCHINI SAVANNA MALL
<p>I bought shoes at Foschini Savanna Mall in Polokwane worth R900. The shoes fit me perfectly but have a factory fault. I wore them to work once, only to realise that the shoes were not stitched properly inside and have lose threats that *****led and left me wounded with scars. </p> <p>I took the shoes back to the store and the manager refused to take them back let alone to see what's wrong with the shoes or the damage done to my legs. Now I have R900 shoes that I can never wear :( </p> <p> </p>
Good Day Kgabo
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Good Day Kgabo
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Thank you TFG for your intervention. I was attended to with integrity and speed. My case was resolved and the area manager was of great help.
Thanks again,
Kgabo
Thank you TFG for your intervention. I was attended to with integrity and speed. My case was resolved and the area manager was of great help.
Thanks again,
Kgabo