1 reviews | Active since Jul 2015
FOSCHINI'S LACK OF SERVICE
Below is the email I had sent to Foschini [Email Removed] and to date never received feedback.<br> <br> <br> To whom it may concern<br> <br> I am very disappointed at the service at your Foschini branches which I have visited in almost the same time. I first went to the Carlton centre Foschini and fitted a pair of shoes which I bought the same day but to my surprise when I returned home they gave me a wrong shoe size,I then took the shoe back and the cashiers there were very rude and I told them to take the shoes back as they showed no interest in assisting me, I then visited the Clear water mall Foschini and GUESS WHAT? They also gave me an even more rude service as a customer and the cashier tried to buy stuff using my account for her own perusal. I complained as soon as I noticed and went back and the cashier apologised but it was not genuine. I then at a later stage visited the Campus Square Foschini and they also treated me unworthily as a valued customer. Campus square cashiers service was very bad and is common with all the other Foschini branches as they DO NOT GIVE ATTENTION TO THEIR CUSTOMERS as a result they give poor service...
We apologise for any inconvenience caused. We will send your comments to the Foschini Ops Department and they will contact you directly.
Your patience and understanding is appreciated.
We apologise for any inconvenience caused. We will send your comments to the Foschini Ops Department and they will contact you directly.
Your patience and understanding is appreciated.
