Foschini robbing innocent customers

Dear Peter<br> I would like to express my strong enrage with Foschini. Foschini does not have any customer care at all. I bought a phone from them and within few weeks, the phone was not working. I brought it to their attention and the phone was taken for repairs and it is still giving me a hell lot of problems.<br> What ****es me off is that am paying an instalment for the phone as well as the insurance but am not getting a good service out of that. To me this is **************** of my hard earned cash. Why should Foschini ***** from the poor?? <br> My request is that I get a new working phone since the phone is on warranty and has a working insurance contract. I demand my new phone please<br> Regards<br> <br> Ntsako<br>