CK
Ceciro K

1 reviews | Active since Sept 2015

01 Aug 2017, 13:57

Foschini retrenchment insurance is a big ****....

<p>I have had a Sterns(foschini group) account since 2010 ...since then I have joined the Lifenet as extra coverage just in case I get retrenched they will cover the fees for more account balance ....... I got retrenched at end of Jan 2017 and took the necessary paperwork to Sterns N1 City and was assured all is in order ....Now months later while applying for a LOAN at a bank I'm told I'm blacklisted by Foschini and the amount was never covered...what do I do....I contacted the store ...who claims paperwork gets deleted a month later....Never get through to customer service or lifenet ...what do I do to get my name cleared ********** 914</p>

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Replies (1)
Foschini
Foschini's reply02 Aug 2017, 10:51
Official

Good day,

Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.

TFG