Foschini = NO Store-to-Store transfer

Good day

As a loyal TFG customer i was appalled to find out in 2024 that i can no longer take a photo of an SKU-code of an item Ou-of-stock instore or online, walk photo of SKU-code to any branch and ask to store transfer This item from another branch to My Branch of choice?!? So basically Foschini wants me to travel from Western Cape Province to another Province to purchase the item in question??? All of this effort just because Foschini no longer store transfer items from the Foschini-branch that Has the stock, to your store of choice?

I recall a few years ago myself asking Totalsports Paarlmall team to store transfer a pair of Nike gym trainers for me and they not only kept me updated with the process but the entire team at Paarlmall delivered & deserves PLatinum stars for their combined team effort.

Amongst the stores who provide store-to-store transfers are Truworths, SideStep, StreetFever, Studio88 and many others still provides this Store-to-Store service so why does Foschini no longer provide the Store transfer service for their customers? Make it make sense Foschini and/or TFG-brand in general