1 reviews | Active since Jul 2018
Foschini Neutrogena cosmetics
I baught a neutrogena starter kit g****fruit (Scrub, face wash, moisturizer) two weeks back. Today I realized that the products have expired, one of then is expiring this coming October. These products are supposed to last me 12 months BTW. Went there and explained the assistant wast even listening to me she just told me to come with a receipt then left me there. Imagine my whole R300 down the drain.
Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG