Foschini - Miles Behind the Rest

My parents purchased clothes for me from JHB and sent them down to George with the receipt. This was done on account. Some of the sizes were incorrect and thus I went to the George branch, picked out exactly the same clothes and went to the counter to exchange. The staff refused to make the exchange on the basis that the person who purchased the clothes on account has to make the changes. When I explained they were a gift I was met with, "well they should have bought you a gift card". Absolutely shocking and ridiculous. Any other credible clothing store is happy to exchange items if the receipt is present. Absolutely useless policy and we'll never shop at Foschinis again.