Foschini keeps billing me

Hello Pitter<br> <br> I have been having a problem with Foschini since last year October/November and i am not getting any assistant from the store and it is so frustrating... I had an account with Foschini and last year October 2015 I paid off the account and closed it. November I got a statement from the store that I have a balance of R31. I went to one of the store in Pretoria CBD to follow up on the balance and I was told it was the Policy. And they refused my payment because I don't have the account anymore, the sales person called customer care and we were told that people who deal with my issue are on leave i have to come back January 2016. December I got another statement with a balance of R57 and my account is in arrears, I went to the store again to pay and close the account and this time I was able to pay but still refused to cancel the Policy because my account is closed. We called customer service again and I was told I have to wait for their financially year in March that when they can cancel my account... The issue is, this whole Foschini incident is affecting my credit status which is a problem because I am not sure this account will ever be closed.<br> <br> Lerato<br>