YJ
Yureshka J

1 reviews | Active since Jun 2013

11 Jan 2016, 11:09

Foschini in shambles

For 2 weeks, I am trying unsuccessfully to obtain my statement from the recoveries dept. The call centre says the account is handed over to debt collectors and the debt collectors say that they sent the account back to Foschini. I need this statement urgently. The call center cannot assist the least bit as they have no idea what I am even talking about

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Replies (1)
Foschini
Foschini's reply12 Jan 2016, 16:01
Official
Hello YureshkaJ,

Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.

Best regards,