JB
John B
1 reviews | Active since Oct 2018
04 Oct 2018, 15:17
Foschini Group Harrassment
The Foschini credit centre harrasses me even after I requested an itemised bill of what they expect me to pay for and they have NOT provided me with any since my email request in July 2018. I have even gone to their branch at Campus Square, spoken to an agent promising the email with details would be sent to me and until now I have not received such a statement.They call once and sometimes twice a day asking the same questions charging me R20 for calling yet they respond to help.
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Foschini's replyOfficial
08 Oct 2018, 09:11Good day,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
TFG
Best regards,
Foschini's reply08 Oct 2018, 09:11
Official
Good day,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
TFG
Best regards,