Foschini Group

🎃 this is a response I received from Foschini

Good Day R. Debipersad Thank you for your e-mail. We acknowledge receipt of your e-mail. Thank you for contacting TFG Customer Services. Please note as per the Terms and Conditions pertaining to Gift Cards : A gift card is treated like cash and not like an account. You have 3 years from the date the gift card is activated to use the funds that are on the gift card. If after 3 years you have not redeemed the full balance on the gift card the gift card expires. Once the gift card has expired we cannot compensate and / or re-issue the gift card with the balance that was left over. TFG cannot replace an expired gift card and therefore we cannot re-issue a new gift card with the remaining balance. The balance of R152.00 that was not used is unfortunately forfeited and cannot be reimbursed. We hope that this information is of assistance to you. Should you require any further assistance, please do not hesitate to contact us on our e-mail address: *** or via telephone on ***or ***. Kind Regards Administrator - Customer Services Foschini Retail Group (Pty) Ltd reg.no. *** t: +27 (0)21 *** / *** f: +27 (0)21 *** e: ***