Foschini giving me the runaround paying me my R300

.....unprofessional, seemingly *********** tfg staff has been making me go from pillar to post for something so simple. Credit back what is due to me.... You over took your instalment when I settled my acc end of feb which before I paid I asked the cashier what I need to pay to settle. what's hard in paying it back? I'm giving you 24 hours then I'm going to the ombudsman. I didn't go to school to be shaved around by uneducated hooligans. As head office refered me to an Exact store in Gugs to claim back a payment I made 2013 which does not make sense to me, at Exact they tell me they can't refund me and sent me back to headoffice. I am nw told again at head office to go to a store as they cnt refund me. I want my money back. I dnt understand why this is dragging, I am wasting petrol money and energy for something that has no direction. While you at it please close my account I want nothing to do with Foschini who does not care about their customers once they have their money.