Foschini... get rid of the thieving Vericred collectors.

I was handed over 2 years ago for my Foschini while going through a divorce. Needless to say I have now been paying Vericred (who Foschini handed me over to) for over 2 years now and my balance has actually increased! When I asked for a statement from Vericred I was disgusted to see their mindless charges of emails, SMS's and calls!! I pay every month end yet they are calling and emailing every second day for nothing, but I have now just learnt I am paying for these things!! Foschini, please sort this out as I doubt you are even getting a cent I pay every month because these idiots are taking every cent I pay towards their wasted calls and messages. My balance will never come down with Foschini and I find this very bad business practice and if these charges are not reversed and my payments actually made towards my debt, I will take this up with the NCA. I am also being charged an exorbitant amount on interest too because my payments are not being allocated to Foschini. This is extremely unfair and I don't see how my account is ever going to be paid off at this rate. When I took this up with Vericred the rude woman on the phone basically told me this is how it was and I have no option - which I actually do and have not made a payment in August. I want my account rectified with Foshcini and I now refuse to pay these ******* at Vericred a single cent. Foschini, I was good enough to spend thousands at your store and when I went through a bit of a rough patch I was villainised and now I am fobbed off to a thieving debt collecting company. I beg of you Foschini to sort this out so I can pay my account timeously and efficiently. I am well aware I have a debt with you, but I am getting nowhere this way and I highly doubt you are getting any of the funds I pay. Thank you.