AM
Andy M
1 reviews | Active since Oct 2018
22 Nov 2018, 20:36
Foschini G star online star is a total sham!
My girlfriend has now tried to purchase shoes 6 separate times on www.g-star.com only to be told that the order could not be found. This is a total **** and foschini should be totally ashamed but needless to sat just like my earlier mai Foschini will pretend they are doing something about it but never do. They just don’t give a damn!
Helpful (0)
Replies (3)0
Replies (3)
Foschini's replyOfficial
26 Nov 2018, 08:39Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologies for any inconvenience caused. We will send your comments to the relevant department and they will contact you directly. Your patience and understanding is appreciated.
TFG
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologies for any inconvenience caused. We will send your comments to the relevant department and they will contact you directly. Your patience and understanding is appreciated.
TFG
Foschini's reply26 Nov 2018, 08:39
Official
Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologies for any inconvenience caused. We will send your comments to the relevant department and they will contact you directly. Your patience and understanding is appreciated.
TFG
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologies for any inconvenience caused. We will send your comments to the relevant department and they will contact you directly. Your patience and understanding is appreciated.
TFG
AM
Andy M's updateReviewer Update
26 Nov 2018, 09:05That's exactly the same promise you made the last time I complained and we are still waiting to hear back from you. I think your strategy is to make online promises so that everyone else see that you reply but your actual commitment to follow up is non existent!
AM
Andy M's update26 Nov 2018, 09:05
Reviewer Update
That's exactly the same promise you made the last time I complained and we are still waiting to hear back from you. I think your strategy is to make online promises so that everyone else see that you reply but your actual commitment to follow up is non existent!
AM
Andy M's updateReviewer Update
28 Nov 2018, 07:20We are still waiting for your promised reply!
AM
Andy M's update28 Nov 2018, 07:20
Reviewer Update
We are still waiting for your promised reply!