Foschini employees have no ettiquette or proper customer service.

I recently had a horrible experience dealing Foschini employees. Both at the contact centre and head office. I was told my account was in arrears after I had opened it in March and this arrears amount was the card charge. I proceeded to take a pair of winter pajamas and that's when the mistreatment and harrassment started. To a point where I even closed the account because these people had absolutely no manners or regard for customer etiquette. This leaves a sour taste in my mouth because clearly there is no training on how to deal with customers who have spending capabilities. It borders very closely to ****** as had it been another person of a fair race, I'm certain basic manners would have been app****. I WILL NEVER EVER hold an account with any store within the Foschin Group and it's rather sad because as it is, the same customers you are mistreating - you actually need, given your YTD performance. I am appalled and disgusted.