LM
Lance M
1 reviews | Active since Feb 2022
14 Dec 2021, 13:05
FOSCHINI EAST GATE THE WORST SERVICE BY VERA
took my documents to east gate foschini to claim for my phone ... the lady who works there VERA seems she did not hand in my documents as i have called the insurance and they have nothing on my name, and this is day 3,,,,,really disappointing worst part this is my business phone
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Foschini's replyOfficial
11 Jan 2022, 14:16Dear Siza,
Thank you for taking the time to bring this to our attention.
We are sorry to hear that you had a negative experience at our store. Customer service is extremely important to us and we assure you that we value your feedback and take it very seriously.
Please be assured that we have brought this to the attention of our team, and a consultant will be in touch with you shortly to provide assistance with your cellular insurance claim and have have the matter resolved.
Kind regards,
The Foschini Team
Thank you for taking the time to bring this to our attention.
We are sorry to hear that you had a negative experience at our store. Customer service is extremely important to us and we assure you that we value your feedback and take it very seriously.
Please be assured that we have brought this to the attention of our team, and a consultant will be in touch with you shortly to provide assistance with your cellular insurance claim and have have the matter resolved.
Kind regards,
The Foschini Team
Foschini's reply11 Jan 2022, 14:16
Official
Dear Siza,
Thank you for taking the time to bring this to our attention.
We are sorry to hear that you had a negative experience at our store. Customer service is extremely important to us and we assure you that we value your feedback and take it very seriously.
Please be assured that we have brought this to the attention of our team, and a consultant will be in touch with you shortly to provide assistance with your cellular insurance claim and have have the matter resolved.
Kind regards,
The Foschini Team
Thank you for taking the time to bring this to our attention.
We are sorry to hear that you had a negative experience at our store. Customer service is extremely important to us and we assure you that we value your feedback and take it very seriously.
Please be assured that we have brought this to the attention of our team, and a consultant will be in touch with you shortly to provide assistance with your cellular insurance claim and have have the matter resolved.
Kind regards,
The Foschini Team