Foschini deny reversing my R10 000.00

November 27 2018, I accidentally transferred R10 000.00 to my Foschini account. I then went to my bank Capitec for them to reverse the amount. I paid R131.14 for recall fee from Capitec on the 07th of December 2018.I called them back after 7 working days to check what's the status and they told me that Foschini is refusing to give back my money since I'm under Debt Review and they suggested that I call Foschini straight to ask them. I called Foschini and they told me that this matter is with Samdale Trading (Customer Friend - ********** ). On the 18th of December, Nokwazi asked me to submit my ID copy and Bank Statement to ********** so that they can refund me within 14 working days. I called them on this year on the 14th to check the progress, they told me that my money is with Foschini since I paid in Foschini account and it's them who needs to release the money so that they can pay me. Currently we are playing hide and seek with them because Foschini says Customer friend needs to pay me and Customer friend says Foschini needs to pay. I need my money (R10.000.00) since Foschini account is R0.00 and i can't close it because there's money there.