Foschini charges ********ly interest on a 6 month interest free account

I've been a loyal customer for longer than 35 years, but how Foschini handled my purchase the last 6 months, was horrifying and ******** in all ways. I never signed an interest bearing account application OR contract (6 months interest free was what I've signed and was promised, if I paid on time, obviously), I've never app**** for "credit life insurance, which only would've paid out R1 800 or R2 000 max (read the fine print on the useless and ********* product) that is just added onto the account as they wish, even when the balance is R0! And then they've charged interest month after month after I've purchased a bed from Dial-a-Bed 6 months ago. ALL my e-mails Foschini went unanswered!!! (I've written 5 in total). I've made numerous payments through the BASH portal on time (before month end), yet they've allocated it late and charged me huge amounts of interest. Why? No e-mails in this regard was EVER answered!

One can no longer trust BASH that took over Foschini at all. I've app**** for a six month interest free account 35 years ago, and yet they changed it, without even consulting with me, writing me an e-mail, picking up a phone to tell me things have changed, OR answered any of my 5 e-mails to them! How extremely rude!

Yet I've always paid my account on time. This company will not see me again as a consumer. I'm done.