Foschini Bad Service

On the 02.08.14 I purchased items at Foschini Richards Bay. I asked the lady that helped me if I will be able to return the undergarments if they don't fit. I was in a hurry and did not have time to do it in the shop. She said as long as I keep my underwear on whilst fitting I will be able to return it.<br> <br> On 06.08.14 I went to return the items as they do not fit me. Foschini refused to accept the goods back even when the lady that helped me on the 2nd admitted that she said that I could return it.<br> <br> Since I had no intention of keeping the items I left them at the shop and asked the lady to do the refund as I am not paying for something I cannot use.<br> <br> Upon going through my account, I realised that the credit was not put back on my account and the garments was left at the shop.<br> <br> I have since then send numerous mails and reminders to resolve this problem but have not received any feedback at all.