FOSCHINI BAD PRODUCT AND EVEN WORSE SERVICE!

I have bought a number of Shock-Absorber Bras from Foschini group at great expense. I think there were about 5-6 bras in question. After the first time I washed and wore them, the metal clasps that hold all the parts together bent and completely disfigured. The metal clasps I have phoned Foschini customer care numerous times about the shocking quality of this product as well as sent emails. Their standard response to telephone calls is: Sorry no refunds on underwear. Their response on my emails are completely non-existent. 1) I am livid at having to spend a fortune on poor quality underwear for which Foschini assumes no responsibility! 2) I am disgusted about the fact that they never get back to me on my email requests!