MVdB
Merissa Van der Bank
1 reviews | Active since Mar 2015
25 Mar 2015, 10:14
Foschini and Finrite are the WORST companies ever!
Some friendly advice, if you ever decide to buy a phone from Foschini do not EVER decide to insure your phone. Foschini and their insurance company Finrite are both EQUALLY PATHETIC. Since my phone got ****** in November I am STILL waiting for my claim to be processed. It has been the most ridiculous back and forth with these pathetic companies. My account gets paid by debit order every month with no complaints from me but when you actually need them to do their freaking job they are USELESS!!! Looking by all the complaints on their wall it's no wonder. Foschini should just close their doors along with Finrite!
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Foschini's replyOfficial
25 Mar 2015, 10:27Hello Merissav1,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologize for any inconvenience caused. We will send your comments to the Insurance Department and they will contact you directly.
Your patience and understanding is appreciated.
Your Reference Number: RM 18404
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologize for any inconvenience caused. We will send your comments to the Insurance Department and they will contact you directly.
Your patience and understanding is appreciated.
Your Reference Number: RM 18404
Foschini's reply25 Mar 2015, 10:27
Official
Hello Merissav1,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologize for any inconvenience caused. We will send your comments to the Insurance Department and they will contact you directly.
Your patience and understanding is appreciated.
Your Reference Number: RM 18404
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologize for any inconvenience caused. We will send your comments to the Insurance Department and they will contact you directly.
Your patience and understanding is appreciated.
Your Reference Number: RM 18404