NB
Natalie B
1 reviews | Active since Jun 2015
30 Oct 2016, 14:08
Foschini again!
<p>when I app**** for my account I clearly stated I do not want to subscribe to any magazines as I don't want to pay for it on a monthly basis. What happens? I receive a month later a magazine and it is taken off from my credit limit. I went in twice, two different stores to cancel the magazine subscription. Sales assistants assure me it is cancelled. What happens? This is months ago and still it is taken off from my account credit. I refuse to pay for something I did not want any longer. So please, if anyone competent enough to do this PLEASE CANCEL THE STUPID MAGAZINE IT IS COSTING ME MONEY I DON'T HAVE!</p>
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Foschini's replyOfficial
31 Oct 2016, 09:21Good day,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
TFG
Best regards,
Foschini's reply31 Oct 2016, 09:21
Official
Good day,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
TFG
Best regards,