Foschini

I was not able to exchange clothing received as a gift. Foschini demanded a slip, although the tags were still on the items. By the time I managed to get the slip from the purchaser the clothes were not available anymore. The store in Alberton City then said we can choose something else for the same value. After searching for an hour, we decided on perfume, only to be told the credit will go onto an account, and the exchange must go through the account. I am going to throw the items in a dustbin because that is where they belong as Foschini’s customer service is trash as well. I will never ever in my life purchase from Foschini again as customer service is the very last item on their list.