MD
Mohammed D

1 reviews | Active since Aug 2018

21 Aug 2018, 11:27

Foschin Sucks!!!

I closed my account with Foschini in 2012. In April 2018 i received an SMS claiming i owed them R50.00, I called the call center on numerous ocasions requesting what I owed them for. All their centre operatives informed me that they would refer my matter to customer care for resoloution. I received no responce. At the beginning of August 2018 I received SMS messages from their legal department demanding R152.00 in payment to avoid listing. In my opinion this is nothing more then ******ion. I cant accept paying even a cent for an account that was closed in 2012. My collegue sugests I should pay and forget. I called the call centre this morning an agent said I should go into a branch to resolve. Foschin Sucks!!!

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Replies (1)
Foschini
Foschini's reply21 Aug 2018, 14:15
Official

Good day,

Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.

TFG

Best regards,