Follow up on the complain dated 12 Jan 2022

My complain of the 12 Jan 2022 Is close without Sandra giving me a feedback Until today Sandra is still doing investigation? It took Sandra four months to investigate their own call that were made to me

Sandra's promises are not fulfilled Sandra is looking for an excuse not to do her work and shift the blame to Middelburg Mall branch

Your pathetic Sandra provide me with an answer as you promise me as a top management how can it takes you four months just to come back to me What proof of EFT do you want from me if your system did not allow me to pay

Why making changes on your system that concerns me and you don't communicate with me as a client Sandra resolve this matter as you promised me