1 reviews | Active since Mar 2013
Fochini Voucher Restricted - 42 days later
Fochini Voucher Restricted timeline<br> <br> 28 Jan 2015 - American Swiss phones Fochini Customer Service - promises, no action<br> 29 Jan 2015 - American Swiss phones Fochini Customer Service - promises, no action<br> 29 Jan 2015 - Customer phones Fochini Customer Service - promises, no action<br> 18 Feb 2015 - Hello Peter report 1 <br> 18 Feb 2015 - Fochini Response: We understand the urgency of the matter so will have one of our Customer Service Representatives contact you soonest to advise on a resolution - NOBODY phoned.<br> 23 Feb 2015 - Hello Peter report 2<br> 23 Feb 2015 - Fochini Response: We apologize for the delay in contact and would like to advise you that someone will be in contact with you as soon as they can to provide assistance - NOBODY provided assistance <br> 3 March 2015 - Hello Peter report 3<br> 6 March 2015 - Fochini Response: Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated. <br> 12 March 2015 - Hello Peter Report 4<br> 13 March 2015 - Approach new media alternatives
Your comments and complaints were passed on to the customer services department and they are investigating the matter. We hope to have the issue seen to as quickly as possible; they will contact you directly by phone or email. Your patience and understanding is appreciated.
Your comments and complaints were passed on to the customer services department and they are investigating the matter. We hope to have the issue seen to as quickly as possible; they will contact you directly by phone or email. Your patience and understanding is appreciated.