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lorinda.snyman lorinda.snyman
1 reviews | Active since Apr 2017
30 Nov 2018, 11:38
FOCHINE ONLINE SERVICE IS POOR AND NOT WORK! TAKE MONEY NO DELIVERY! CANCEL ORDERS! MAKING PROMISES
POOR ONLINE SERVICE THAT IS NOT WORKING SINCE USING THE PROCESS. Take the money on my account and from Eft from bank account after 3 days cancel my order. Place another order then 5 working days every day a different story!Monday they say order will be delivery will be take place on Friday, Wednesday they say they investigate what is happening Thursday they still investigating Friday they told my my tv is on hold of my tv licence after it was emailed as well of proof. 5 days you investigate and still have not answer! Every time speaking to a new person! No answers For 2 weeks waiting for delivery!
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Foschini's replyOfficial
30 Nov 2018, 14:50Good day,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
TFG
TFG
Foschini's reply30 Nov 2018, 14:50
Official
Good day,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
TFG
TFG