Finrite ************ an *********

I am having problems with my cellular provider's oppointed insurer FINRITE, i claimed over a month ago i never recieved feedback from them. When i call the calls are dtopped or there is chatter on the other end but no one responds. The first three weeks they were awaiting the usage report, once obtained they said the phone was active on the 9th of February to which i responded " Thats beyond my control as i am not in possession of the phone and that i do not circulate or blacklist cell phones thats the duty of my cellular provider an they should take it up with them as i followed protocol , i reported the matter to SAPS an had the phone an sim blacklisted. I called Telkom they confirmed the correct phone was blacklisted i sent the documents to Finrite confirming this. i have had no feedback from Finrite since, in fact i have never bern contacted by them since the beginning, whenever i call the calls are cut. Finrite is an ************ company that lends it self to bad an ********* business practices, i an disguted with the way they conduct bussiness anbtreat black South Africans as i see it we are the only demographic that have claim problems. This stans to reson why thy have no social media presence because they are a mockery to the Insurance industry