SR
Sibsusiso R

1 reviews | Active since May 2018

14 May 2018, 11:25

Finrite and telkom take time.

I’ve claimed for over 4weeks with Finrite. Their phone line keeps cutting me and they are taking time to handle my claim. The only excuse they have is that they have a back lock and they are waiting for usage information from telkom. I’m still phoneless but they still deduct their insurance money.

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Replies (1)
Foschini
Foschini's reply21 May 2018, 07:14
Official

Good day,

Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.

TFG