1 reviews | Active since Jul 2017

12 Jul 2017, 10:25

Faulty New Cellphone

<p>i bought a new Huawai 10 lite at Exact Kerk Street branch in Johannesburg </p> <p>After 2 days it was faulty and i returned it to the shop,a supervisor IRENE took the phone and said she will call manufacturer and come back to me</p> <p>It has been 3 wks to date she never call me </p>

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Replies (1)
Foschini
Foschini's reply12 Jul 2017, 14:04
Official

Good day,

Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the relevant department and they will contact you directly.

Your patience and understanding is appreciated.

TFG

Best regards,