False Information - No assistance - At my wits end

I have been paying my Sport Scene account with HTN. On the 19th June 2015 I got a call from Kedibone thanking me for my payment and that no further fees are being charged, my balance is R4700.<br> I call in today to obtain a settlement and speak to someone in customer services, she advises the amount is R 7251.26. I refer her to my convo of 19 june and the call is cut. <br> I call in immediately and speak to Nonhlanhla in collections and she tells me the amount uis R 7743.24 - HOW CAN MY BALNCE INCREASE R500 in 5MINUTES and go up by R3000 in 2weeks!<br> HTN gives false information and robs people with their fees. <br> I want the call recording and statement indicating all my payments to HTN. I have asked for this before but to date got nothing. I am tired of the false information and ****! <br> It has now been a month and nobody from HTN has called me back so i can resolve this. <br> I called TFG headoffice and everyone tells me that they cannot help me. <br> What more must i do.