False advertising/ pathetic no existent service
Yet again another tfg store false advertising
I went into foschini website and found The Armani stronger with you gift set
In the product details it states the PARFUM
I checked stock availability sku ***3
And found that gateway had and has stock i drove all the way to gateway yesterday and found the gift set only to find that the fragrance inside is not a parfum
I advised the store manager and she called the agent of the product ie Armani
I then explained to her what was the situation and she borderline **** stating there was another gift set with a parfum which is incorrect and baseless
This happened yesterday morning it it now a day later and I have not heard from the store manager nor the agent as promised
I have tried calling the store 6 times this morning no answer
I have further called tfg online 6 times and no answer
The fact of the matter is THE ADVERT ON THE SITE STATES PARFUM AND ITS NOT
THIS IS FALSE ADVERTISING I WANT COMPENSATION HAVING DRIVEN ALL THE WAY TO GATEWAY TO PICK UP THIS ITEM BASED ON THE FACT THAT IT WAS SAID TO BE A PARFUM
WHY ARE YOU FALSE ADVERTISING
WHY HAS NO ONE CALLED ME BACK AS PROMISED BETWEEN THE STORE MANAGER AND THE AGENT
WHY DOES NO ONE AT THE STORE ANSWER THE PHONE
WHY DOES TFG ONLINE NOT ANSWER THIER PHONE EITHER
THIS IS A ABSOLUTE DISGRACE
MAYBE I SHOULD GO STRAIGHT TO THE OMBUDSMAN REGARDING THE FALSE ADVERT
I HAVE SCREEN SHOTS I SHOWED THE MANAGER INSTORE FOR HERSELF THAT THE ITEM IS ADVERTISED AS A PARFUM BUT INSTORE IT IS AN EDT
