FALSE ADVERTISING AND TAKING CUSTOMERS FOR ****

I made an online shopping on the 3rd of july my order number is P*** and i have not received any response and i sent an email last week no response and i called yesterday i was waited on the line for 5minutes until my airtime was finished without any assistance and i called again today i waited for 6minutes until one of your agents decide to take the call and telling me that she can't assist me because there's no stock, i find it funny nd i also feel that you take me for **** the same when you shop online it notify you if there's stock on the selected item so on the item i bought and you took my money there was a stock, it was only on the all black where it was out of stock so i don't want this to go further i just want what i ordered, you wasted my time no one bothered to notify me i had to make means of calling with the time i waited i should have bougjt it somewhere else and it funny i bought it on the same day it was advertised so how come i am being told there was no stock the system didn't update THAT IS BULL****. I will report this to the ombudsman