jL
joy L
1 reviews | Active since Aug 2015
13 Aug 2015, 23:14
False Advertising
In the pat 10 days we visited 2 Foschini stores and 2 Hi Stores. All of them have the box of Samsung 7 inch Tab 3 with keypad on display on the shelf but nothing in stock. None of them removed the item from the shelf. We stood waiting for 20 min at tge V&A store as all the assistants were busy with a customer. Onlybto learn that the item on the shelf was not in stock! What kind of advertising is this? I am totally disgusted.
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Foschini's replyOfficial
15 Aug 2015, 13:16Hello joylange,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We have sent your comments to the Area Manager who will contact you directly to address this.
Regards,
The Foschini team
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We have sent your comments to the Area Manager who will contact you directly to address this.
Regards,
The Foschini team
Best regards,
Foschini's reply15 Aug 2015, 13:16
Official
Hello joylange,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We have sent your comments to the Area Manager who will contact you directly to address this.
Regards,
The Foschini team
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We have sent your comments to the Area Manager who will contact you directly to address this.
Regards,
The Foschini team
Best regards,