False Adverti*****t/ Unsatisfied Customer

On 06 August 2015 I place my story here about the Laptop Bundle Deal that I bought without MS OFFICE Software box. On the same day I received a call from Foschini Ilanga Mall store Manager who requested me to bring back the Laptop. I found it so rude because he didn't even try to resolve the issue in another way. Remember I bought the Laptop because I need it, in addition I already get a service provider who installed the MS Office Software on my expenses so my question is who is going to reimburse me the money I spent to install the software. I think it is within my rights as consumer to get what I paid for or to complaint if I am not happy about the service. Why can't I just get the Software since it seems like is there somewhere because the promotional Laptop bundle deal is still on. I didn't say I don't want the laptop and why should I return it? If I didn't want it I shouldn't have taken it in the first place because I noticed the missing item on the day I purchased.The manager should not run the store with emotions. <br> <br> At the moment I am not happy in the manner which Foschini Ilanga treated me since I am valued customer who always pay instalment on time.<br>