MP
Melissa P
1 reviews | Active since May 2015
06 May 2015, 13:46
Failure to send statements and change details
On numerous occasions I requested that my contact details be changed.<br> <br> I received an e-mail regarding my account being overdrawn. I already phoned twice to change my details, but still did not receive any account to my e-mail. How many times should I call?<br> <br> I am at the stage that I just want to close the account.
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Foschini's replyOfficial
06 May 2015, 14:46Hello Melissa14093,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Foschini's reply06 May 2015, 14:46
Official
Hello Melissa14093,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.