Failure to replace a cellphone
I sent a cellphone claim to ********** that was 2 weeks back but till today no answer from you. Policy FIN ********** and Imei ********** ********** 9 Blackberry Z3 that was lost. My contact number is **********
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Foschini's replyOfficial
06 Apr 2018, 11:33Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the relevant department and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Best regards,
Foschini's reply06 Apr 2018, 11:33
Official
Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the relevant department and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Best regards,