Failure of IBT continued..

I have made a complaint previously regarding a dress that was suppose to have been transferred to the store. After struggling and liasing with the store, the staff and the promise from the manager I received a call to say the dress I wanted got to the store a month later.So I went in and surprise after I got there it was the wrong dress that got to the store. I have no clue how these people can get something so simple wrong! The dress that they got was however a very nice dress but not what I struggled for a month to get! Which in my opinion is pathetic service that im getting! Neverthless I purchased this wrong dress because yes i did like it and got a mere R50 off with a bag included which quite frankly is not my style! In my opinion I shouldv been compensated for all my efforts, struggle and all my time wasted much better and not a R 50 discount off a R380 purchase! Oh and If I wanted a bag I would of buy one! So I left the store with a dress I didn initially want. So however this company handles this is upto them. But I would like a written apology from this particular store for its bad service! Oh and for the record after such an incident I will be spending my money elsewher