PH
Paul H

1 reviews | Active since Oct 2017

23 Nov 2017, 16:08

FAILING TO RETREIVE CELLPHONE THAT'S BEEN IN FOR REPAIRS FOR 4 MONTHS!!!!!!!!!!!!!

TO WHOM IT MAY CONCERN

AT THIS POINT, I'M NO LONGER LOOKING FOR EXCUSES, I WANT A DIRECT ANSWER FROM YOU GUYS. WHEN WILL I GET MY CELLPHONE BACK THAT'S BEEN IN REPAIRS FOR 4 MONTHS NOW! I GET MIXED ANSWERS FROM THE INEXPERIENCED STAFF.

IT'S A HUAWEI Y6 PRO IN FOR SCREEN REPAIRS. I PAID IN FULL, HAVE ALL DOCUMENTATION.

CONACT ME ASAP!!! OR I WILL TAKE THIS MATTER FURTHER, I'M ALWAYS HAVING TO CALL AND NEVER RECEIVE ANY FEEDBACK REGARDING THIS MATTER.

NAME: Paul Hlabangana Contact details: ********** 553 Store: Foschini Mitchells Plain (Promenade)

Persons contacted and never received feedback from: 'Chelsea', 'Devon'.

CONTACT ME ASAP! I'M VERY ANGRY ABOUT THIS MATTER WHICH HAS BEEN HANDLED IN AN UNPROFESSIONAL MANNER!

I WILL NEVER REFER ANYONE TO THIS STORE, SERVICE IS PATHETIC, I'LL GLADLY SPREAD THE WORD IF I RECEIVE NO FEEDBACK.

0
Replies (1)
Foschini
Foschini's reply26 Nov 2017, 12:41
Official

We’re looking into this and will make sure that someone gets in touch with you. We apologise for the wait, and we’ll make sure this doesn’t happen again.

Thanks,

The Foschini team