extremely unhappy.

After getting the below response TFG's reply, I have received no email no phone call. TFG just took my money and gave me a headache. I want feedback as in yesterday and my money back. my order number : p*** 04 Jan 2020, 09:57 Dear Nokubonga Sithole Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team