NM
Nontombi M
1 reviews | Active since Oct 2015
02 Oct 2015, 15:36
Extremely bad Services
I requested an IBT on the 19th of September for 2 pairs of shoes the 1st shoe that came was a wrong colour and I had to phone and asked if it has arrived I'm still waiting for the 2nd pair. They don't do follow ups I have to remind them every single time. They always have a bad attitude towards me and they hang up sometimes.
Helpful (0)
Replies (1)0
Replies (1)
Foschini's replyOfficial
02 Oct 2015, 16:20Hello @nontombi,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Foschini Team
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Foschini Team
Best regards,
Foschini's reply02 Oct 2015, 16:20
Official
Hello @nontombi,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Foschini Team
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Foschini Team
Best regards,