Extremely Bad Customer Service

Wife ordered Denim jean in Aug 2020 online, order nr p*** , received totally different product in Aug 2020, after numerous emails the wrong delivery was eventually collected on 9 October 2020, still waiting for return of payment after again numerous requests! This was send on 11 Nov 2020 from their office.

"What now?

A refund will be processed for your cancelled item/s and you can expect to receive your refund within 3-10 working days. We'll be sure to send you a credit note, once complete.

Regards,

TFG Online Shopping Team